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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Haire

November 11, 2024

5  out of  5
rating by D Haire
"We are so pleased with the ease of changing our auto and home insurance policies. Always so stressful to change but Carlon Hatcher made it so much easier than I have ever had. Thank you!"
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Peter D'Amato

November 2, 2024

5  out of  5
rating by Peter D'Amato
"Sarah was very helpful and courteous as well as knowledgeable. I appreciate Sarah's very responsive and efficient service with my coverage needs. The pricing was very competitive. Thanks, Sarah, keep up the good work!"
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Victoria

November 1, 2024

5  out of  5
rating by Victoria
"Carlon was very attentive to the details of the car insurance coverage needed and was thorough and quick in getting a quote for my employer. When they say "State Farm is there", thy mean it."
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Conrad Mack

October 31, 2024

5  out of  5
rating by Conrad Mack
"Great service great experience very accommodating. Many special thanks to Daniel who was very helpful!! Would highly recommend!"
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Kiran Malige

October 29, 2024

5  out of  5
rating by Kiran Malige
"Had an amazing experience with Linda DeSpain insurance office. Very courteous, friendly and professional service for all the insurance needs. Carlon Hatcher did a great job recommending and guiding through the insurance process."
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sai akhil

October 15, 2024

5  out of  5
rating by sai akhil
"They have helped me get the auto insurance and they are good and know their stuff"
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Kimberely McMillon

October 14, 2024

5  out of  5
rating by Kimberely McMillon
"Best customer service with Sarah!!!!!"
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Cedric A.

October 8, 2024

1  out of  5
rating by Cedric A.
"Received pretty bad communication from Daniel. The office seemed to not care about a claims issue I had and promised to call me back multiple times but never followed through. The policy ended up dropping and they ended up wasting a lot of my time. I would pick another office If I were you."
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Tj Humphreys

September 27, 2024

5  out of  5
rating by Tj Humphreys
"Needed a competitive quote on our new lake property and Carlon was not only super knowledgeable, but the customer service was incredible. Great service!"
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Abdul Majid Samad

September 25, 2024

5  out of  5
rating by Abdul Majid Samad
"I recently had the pleasure of working with Sarah Roysdon at Linda DeSpain - State Farm Insurance Agent for both my homeowners and auto insurance needs. Sarah was incredibly helpful and supportive throughout the entire process. She took the time to thoroughly explain all my options and made sure I understood the coverage I was getting. Her professionalism and friendly demeanor made what could have been a stressful experience very smooth and easy. I highly recommend Sarah for anyone looking for comprehensive and reliable insurance services. Thank you, Sarah, for your outstanding support!"
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Samer Ezeldin

September 25, 2024

5  out of  5
rating by Samer Ezeldin
"Hi! Just wanted to share that I’ve had an amazing experience with my insurance agent in TX. They’re the best for home, auto, or business insurance! Highly recommend!"
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Michele Kryger

September 21, 2024

5  out of  5
rating by Michele Kryger
"I am very happy with my State Farm experience. Sarah provided very personal service - the kind you don’t get from businesses anymore. She was patient and guided me through all my questions and options. I am confident I got the coverage I need at the best price I could get from a reputable insurance company. I recommend working with Sarah and the DeSpain Insurance group."
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Dakota

September 20, 2024

5  out of  5
rating by Dakota
"HIGHLY recommend contacting Sarah with Linda DeSpain! She provided top notch services from start to finish, worked all the options to help find the best coverage on life & auto insurance for the best price. Thank you for protecting my family!"
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Luis Saenz

September 17, 2024

5  out of  5
rating by Luis Saenz
"Mrs Gloria Rodriguez exhibitted highly professional and ethical qualities in her dealings with me. Her knowledge of the life insurance industry is incredible! Mrs Rodriguez was able to answer all of my questions without hesitation or without having to research them. Mrs Rodriguez also exhibited a high degree of empathy and understanding. I believe that Mrs Rodriguez is a great asset for your company!"
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B Edwards

September 16, 2024

5  out of  5
rating by B Edwards
"Great costumer care and service.They took their time to make sure I was well informed. Daniel was especially helpful in helping me set up my life ,home,and auto policies.Would recommend!!"
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Lucy Arellano Baglieri

September 10, 2024

5  out of  5
rating by Lucy Arellano Baglieri
"Linda and the team were very helpful and knowledgeable in helping me setup my new home and auto insurance policies"
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Abhilash Francis

September 6, 2024

1  out of  5
rating by Abhilash Francis
"Horrible Service-- be cautious Last 4 year I have been a state farm customer through this agency. But this time one of the representee messed up my home and auto insurance. I had auto insurance with three policies at same time. I paid $1000 extra. And now last 8 months I am working with them for return my money. But every day the representee said next week This is the last update: According to our status tracker should be completed at these dates. Auto - 08/21/2024 ~ 08/26/2024 Home - 08/24/2024 ~ 08/29/2024"
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Carlon Hatcher

September 4, 2024

5  out of  5
rating by Carlon Hatcher
"Wonderful agency. Everyone is very helpful"
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Spencer Kryger

September 3, 2024

5  out of  5
rating by Spencer Kryger
"Sarah was my sales lady and she was very helpful walking through and explaining the pros and cons of each auto policy I was looking at and eventually helped me find the police that best fit my situation"
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Ramesh Ghimire

August 17, 2024

5  out of  5
rating by Ramesh Ghimire
"I am beyond impressed with the outstanding service provided by the team, especially Sarah. She went above and beyond to meet all of my insurance needs, consistently offering quotes that were more competitive than any others I found. What truly sets Sarah apart is her dedication—she even made herself available after hours and on weekends when urgent situations arose. I’m truly grateful to have found such a reliable and committed team. Highly recommended!"
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DE

July 26, 2024

5  out of  5
rating by DE
"Daniel has been very helpful! He is very responsive and has great customer service!"
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Cam

July 18, 2024

1  out of  5
rating by Cam
"PLEASE BE CAUTIOUS!! The owner Linda DeSpain is extremely rude and absolutely non-apologetic for wasting customers valuable time, in my case for one month. Her disingenuous comment below shows lack of care for the customer. I did not have “multiple claims” only 1 claim that wasn’t even paid out Essentially I paid for my own repair. These consoles are bunch crooks!! Here’s the story…. I initially had a policy with Allstate, but I switched to State Farm using this agency because they quoted me better pricing and approved the policy. One month later and 15 back and forth emails, not only did they engage in a classic bait-and-switch tactic by increasing my premium without justification, but they also cancelled my policy without providing a valid reason. I am not sure what kind of clowns I am dealing with, this behavior is not only unethical but also potentially illegal. I demand a satisfactory explanation but none was given. I have already filed a formal complaint with the Attorney General's office, the state insurance department and exploring all legal options available to me."
We responded:
"Cameron Hamidi, your Rental Policy was cancelled because you had multiple claims on your previous policy and State Farm’s underwriting department would not issue your Rental Dwelling Policy due the past claim history. Our Agency Team did everything possible to get your policy issued. "
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Live Let Thrive

July 8, 2024

5  out of  5
rating by Live Let Thrive
"State Farm are the best. Quick, painless and affordable. Super highly recommend!!"
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Thomas Misikoff

June 6, 2024

5  out of  5
rating by Thomas Misikoff
"Sarah was very helpful in answering all my questions and getting me set up."
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Ab Atkins

June 4, 2024

5  out of  5
rating by Ab Atkins
"Sarah Roysdon has done an outstanding job for me on my homeowner and auto policies. Her responsiveness, knowledge, professionalism and kind demeanor made it a very pleasant experience. I highly recommend her!"